1N Telecom GmbH
Prinzenallee 7
40549 Düsseldorf
Germany
You can find the contact details here.
Managing Director: Philipp Hoffmann
Entry in the trade register: Amtsgericht Düsseldorf, HRB 82210
VAT ID No.: DE317099768
Email: impressum@1n.de
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (German Federal Network Agency)
Tulpenfeld 4
53113 Bonn
Germany
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1N reserves the right to make changes or amendments to the provided information, or remove this information, without any prior notice.
Under no circumstances shall 1N be liable for damages arising from unavailable use or data loss relating to use of documents or information and/or the provision of services accessible on this website.
a) Information on consumer dispute resolution in accordance with Section 36 of VSBG (German Consumer Dispute Resolution Act)
Telecommunications Consumer Arbitration Board of the Federal Network Agency in Bonn
For the purposes of resolving a dispute with 1N in cases outlined under Section 47a of TKG (German Telecommunications Act), the customer may enter into arbitration by submitting a claim to the Bonn Federal Network Agency’s Telecommunications Consumer Arbitration Board (Consumer Arbitration Board). 1N is prepared to take part in arbitration proceedings by the Federal Network Agency.
The contact details for the Consumer Arbitration Board are listed below:
Bundesnetzagentur
Verbraucherschlichtungsstelle Telekommunikation (Dept. 216)
P.O. Box 80 01
53105 Bonn
Germany
1N will not participate in arbitration proceedings provided by any other consumer arbitration boards. 1N prefers to contact customers directly to resolve any disputes. Please contact 1N customer service.
b) Information on online dispute resolution in accordance with Article 14(1) of the Regulation (EU) on consumer ODR
The EU Commission provides a platform for online dispute resolution (ODR platform) for disputes under consumer law arising from online purchase contracts and online service agreements. You can access this platform online at: