Cancellation

Can we help?

It’s a shame that you want to cancel your contract. Is your current plan no longer meeting your needs? Please give us a chance to find a suitable offer for you or clarify certain details. We’d be sad to lose you as a customer.

Call us for free on the number below: +49 (0) 800 7201000

Already called? We can process your cancellation here too. Please make sure to enter all details about your plan correctly so that we can process your cancellation as quickly as possible.

Step 1 of 4: Customer

Your contact details